I. About Us
These General Terms and Conditions of Use of the Internet transfer tickets booking service determine the terms under which the provider of online booking platform, Nomago d.o.o., a limited liability company organised under the laws of the Republic of Slovenia, with its registered office at Vošnjakova ulica 3, 1000 Ljubljana, Slovenia (hereinafter Nomago) provides the service to its users (hereinafter the User) on its websites https://intercity.nomago.eu/ (hereinafter website) or on a Mobile application NomagoIntercityAPP (hereinafter APP). Nomago only provides an online platform for the identification, comparison and purchase of transport services from different carriers (hereinafter the Carrier) offering transfer services. Accordingly, the contract of sale of services on the website/APP is strictly a bipartite contract between the User and the carrier listed on the website/APP and ticket.
These Terms and Conditions shall apply exclusively to our services as an information source - searching, aggregating, discovering, connecting and booking.
We are currently in an early stage of developing our websites/APP and service. This means that we continually change and improve the service and websites/APP.
II. Terms and Conditions of Use
Together with our Privacy Policy, these General Terms and Conditions of Use (hereinafter T&C) govern the use of Nomago internet transfer ticket booking services and form the basis for the agreement between Nomago and the User. Nomago acts solely as a sales broker and it shall be deemed that a contract of carriage between the User and the Carrier as well is concluded by a successful payment transaction, after which the ticket and the invoice are submitted to the User from Nomago. Payment of the ticket shall be deemed to be unconditional acceptance of the Business Partner’s General Terms and Conditions of Transport by the User. Nomago has no influence on the content of the Business Partner’s General Terms and Conditions of Transport.
III. Online services offered by Nomago
a) Registration
You can create a Nomago account on a website/APP by entering your email address and selected password. Your personal data and booking information will be handled in accordance with our Privacy Policy.
Only legal adults and natural persons of full legal capacity may become registered users. The User must provide all required information in a complete and correct manner and, when necessary, provide updates. Registration is non-transferable.
Once registered, your account will be active for an indefinite period of time. Both the user and Nomago are entitled to terminate the account at any time by providing two days' notice. The right to termination without notice for good cause remains unaffected.
b) Online travel ticket purchase
On the website/APPthe User can buy a ticket online. It is considered that a purchase of ticket is concluded after a successful payment transaction, after which the ticket and the invoice are submitted to the User's email address. In case the electronic payment is not completed, the purchase will be deleted.
After purchasing the ticket on the website/APP, the User will immediately receive a confirmation via e-mail containing the data of the order.
Nomago shall not be liable for failure or delay of performance of any of its obligations hereunder (ie. obligation of processing of the booking and payment of the bus service) if such failure or delay is due to causes beyond its reasonable control.
The contract for performance of the bus transport service, purchased on the website/APP, is strictly a bipartite contract between the User and the bus carrier stated on the bus ticket. The contract with the carrier shall be deemed to have been concluded with the completion of the payment of the bus ticket. Accordingly Nomago shall not be liable for the performance of the bus transport service.
c) User`s obligation
The User is obliged to print out or save the ticket and invoice on a mobile phone or in APP, and bring it along. Upon boarding, the User is obliged to deliver the corresponding ticket to the driver and is required to keep the ticket and invoice during the entire journey and produce it for inspection when asked.
Purchased ticket is valid in printed and electronic form (e.g. mobile phone or NomagoIntercity APP), but the QR code has to be visible, so the driver is able to scan it).
If the User, having purchased a ticket online, chose some of the discounts (e.g. children or other discount available), upon entering the bus he is required to prove that he belongs to the discounted category he chose. If the User is not able to prove this, he is obliged to pay the full price of the ticket to the driver or the ticket is considered invalid and the User loses any right to a refund of the money paid for the ticket.
d) Transport service
The Transport service is provided by the bus carrier stated on the bus ticket, in case the route is operated by more carriers in co-operation, all carrier names will be stated on the ticket.
The Carrier provides transport services for the User and is therefore liable to perform service in accordance with the applicable law. With the conclusion of the contract with the carrier (Purchase of a ticket), the User is entitled to use transport services of the Carrier according to the booking carried out at website/APP. Nomago cannot guarantee the proper fulfilment of the contract between the Customer and Carrier. The terms and conditions of the carrier operating the route apply for the transport service.
Nomago shall not be in any case liable or held responsible for the performance of the bus transport service and shall not be held responsible for any damages or losses on account of failure of unsufficient performance of the bus service. In its role as a online platform to facilitate transactions between the bus carriers and the Users, Nomago shall not be responsible for the operations of the bus carriers including, but not limited to the following: timely departure or arrival of the bus the conduct of bus operator's employees, representatives; the condition of the bus; cancellation of the trip due to any reasons; loss or damage of the baggage; the bus carrier changing a customer's seat for any reason whatsoever; bus carrier informing a wrong boarding point or changing such boarding point eventually with or without any notification to Nomago or the User; the services are not performed due to force majeure.
e) Changes by the carrier
Through frequent updates Nomago shall do its outmost to secure the correctness of the timetables online. However, we can not guarantee and we are not liable for the correctness of the given information and any action taken based on information found on the website/APP is your own responsibility. If you should have any doubts about which departure time to choose, please consult our helpdesk staff for advice.
The bus ticket which Nomago issues to a User is solely based on the information provided or updated by the bus carrier regarding the seat availability. The amenities, services, routes, fares, schedule, bus type, seat availability and any other details pertaining to the bus service are provided by the respective bus carrier and Nomago has no control over such information provided by the bus carrier.
Having purchased a ticket, the User accepts that minor changes in the timetable, e.g. in cases of delays due to traffic or other circumstances not caused by negligence of the carrier, might occur. In case of late departure or full bus, the carrier might re-book User to a later departure if such is available within a reasonable time frame from the original scheduled departure time. Delays in arrival time may occur, especially in periods with heavy traffic. In case of cancellation or delay, General Terms and Conditions of the Carrier stated on the bus ticket apply.
Having purchased a ticket for a bus route including one or more border crossings, User is obligated to bring a valid passport and, if needed, a valid travel visa.
f) Purchased ticket re-booking and refund
Depending on the Carrier, different ways of re-bookings are available.
Cancellation or refund of online tickets can be made only visiting the cancellation page
https://intercity.nomago.eu/APP or by contacting the Service Center at e-mail : intercity@nomago.eu. The conditions of carriage of the respective carrier will apply.
For re-booking or cancellation of the ticket, a person receives a discount code. The amount of refunded discount code depends on the cancellation scale of the respective carrier.
g) Discount code
Discount code is issued as an exhange for a purchased ticket with the purpose of rebooking. This type of voucher is exclusively linked to the user account used during the initial ticket purchase. The usage of discount code is possible exclusively on the website/APP where the original purchase was made and can be used for transfers of the same Carrier as the original ticket.
h) Payment
Information on ticket prices are available on the website/APP.
Online travel tickets can be paid by the following cards or payment channels:
o Maestro
o MasterCard
o Visa
o Discover
o PayPal
IV. Third Party Services
Our website/APP contain links to the websites of other providers that we do not operate or control and for which we are not responsible. We do not endorse the contents of these other websites nor are we responsible for the legality or function of these contents. Thus, we are not liable for any loss or damage that may arise from the use of these sites. We recommend you to read the Terms and Conditions of other (linked) websites with due care.
V. Contact Information / Notifications
Help us improve our service. We welcome your feedback, negative or positive, as well as any improvement suggestions. Leave comments, rate our service or for any additional questions please contact:
Nomago, d.o.o.
Vošnjakova ulica 3
1000 Ljubljana, Slovenia
VAT: 52398790
intercity@nomago.eu
+3861 431 7777
VI. Changes to our Terms and Conditions of Use
Our service range will constantly keep expanding in the future. Therefore, we reserve the right to modify and amend these T&C at any time. If you do not agree with the changes in the T&C or with a particular clause, we ask that you discontinue the use of our services no later than the effectiveness of those changes.
Nomago can change these T&C according to its business politics.
These General terms are valid and apply starting from 1.4.2021 and are available to the Users on https://intercity.nomago.eu.
VII. Limitations
We make our website/APP and its respective functions available to Users; there is no entitlement to the provision of specific functions. We have the right to make changes to the content or functionality at any time (for example: through patches, updates or modifications). We do not guarantee the permanent availability of our website/APP. More specifically, technical problems that are outside of our control may lead to downtime. Website/APP maintenance may affect availability and will be carried out, when possible, with due care to prevent disruption. Proprietary rights and all other rights relating to the website/APP belong to Nomago.
VIII. Data Protection
Our Privacy Policy outlines the way in which we handle your data when you use our service. By using our website /APP you consent to the use of your information in accordance with our Privacy Policy.
Nomago is committed to protect its Users' personal data in a way that it collects only the necessary, basic information about Users/users that are necessary to fulfill our obligations. It is also committed to inform its Users about the way the collected data is used and to give Users a choice about the way of using their data including the decision whether or not they want to have their name removed from the lists used for marketing campaigns. All user information provided will be kept strictly confidential and available only to those employees who need such information to perform their job. All employees of Nomago and business partners are responsible for respecting the principles of the policy.
IX. Disclaimer
The content of this web site is available to the public for information purposes only. Nomago makes every reasonable effort to ensure that integrity and accuracy of information is current. Nomago reserves the right to change the content or functioning of this web site at any time and without prior notice. Nomago will not be liable or held responsible for any inaccuracies, omissions or failure to post content on this web site. Such errors may be, but not exclusively, caused by human error data entry, printing, formatting or scanning. Furthermore, under no circumstances will Nomago be held liable for any damages, losses or expenses that may arise as a result of information and content featured on this web site. Nomago will not be liable or held responsible for the content of other websites linked to https://intercity.nomago.eu/ liable for any loss of data or income as a result. Furthermore, Nomago assumes no responsibility for temporary unavailability of the web site that is caused by technical problems beyond the control of the Nomago.
X. Applicable law, jurisdiction, and dispute resolution
These T&C and the provision of our services as booking platform shall be governed by and construed in accordance with Slovenian law unless otherwise provided by the mandatory conflict of laws rules that mandate the application of a law other than the chosen law, despite a contractual choice of law clause. Any dispute arising out of these general terms and conditions and our services shall exclusively be submitted to the competent courts in Slovenia.
If any provision of these T&C is or becomes invalid, unenforceable or non-binding, you shall remain bound by all other provisions hereof. In such event, such invalid provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and you will at least agree to accept a similar effect as the invalid, unenforceable or non-binding provision, given the contents and purpose of these T&C.
The bike sharing system in the town of Celje and the municipality of Laško is named KOLESCE and provides an automated bike rental service. The town of Celje and the municipality of Laško are the operators of the KOLESCE system while Nomago d.o.o., storitve mobilnosti in potovanj, d.o.o., Vošnjakova 3, 1000 Ljubljana, provides maintenance services for this bike sharing system.
General terms and conditions of the bike sharing system (“general terms and conditions”) in chapters I to VIII determine the rights and obligations for the use and rental of bikes, while the chapters IX. to XX. Govern the contractual relationship between the system operator and the users.
All users of the Kolesce system commit to act in accordance to these general terms and conditions. These general terms and conditions represent a contract between both parties according to Article 120 of the Obligations code of the Republic of Slovenia (OG RS nos. 97/07, 64/16 and 20/18).
I. Introductory provisions
1) The town of Celje and municipality of Laško (“operator”) rent out bikes and e-bikes to registered users (hereinafter referred to as “user”) if these products and services are available.
2) Nomago, storitve mobilnosti in potovanj, d.o.o. (“Service provider[1]«).
Contact information:
· Address: Vošnjakova 3, 1000 Ljubljana
· Website: bikes.nomago.si
· Phone number: 014317760
· E-mail: bikes@nomago.si
· Call center number: 014317760
3) Website of the bike sharing system: www.kolesce.si
4) The bike sharing system includes a bike rental terminal, stands and separate racks for regular bikes and e-bikes. The components of the KOLESCE system are branded as Nomago bikes, a part of the nextbike network which provides bike sharing services all over the world. Its locations are available at: bikes.nomago.si.
5) The operator or the service provider will maintain the system in such a way that ensures 24-hour availability during the use of the systems. Force Majeure events are an exception to this clause. The operator is not liable for the availability of the bikes at individual points of the system.
II. Registration and confirmation
1) Application for registration (“application”) is possible either via smartphone app, online at www.kolesce.si, at a rental terminal, by telephone or in person directly at the sales location.
Underage users over 14 years of age are permitted to open a user account with the written consent of a parent or legal guardian, who complete the form at www.kolesce.si. In such cases, the parent or legal guardian is consenting to claim joint-liability in connection to any contractual breaches between the user and the operator. Parents or underage users can only apply in person by bringing the completed application along with the supplied registration form to the sales location.
2) The users must provide the following to register for the use of the system: mobile phone number, name and last name, city and area code, country, e-mail address, chosen rate, credit card number/PayPal username or a direct debit form as well as their consent to the general terms and conditions.
3) Following receipt of all relevant personal data, the service provider decides whether or not to accept and approve the registration. As part of the application process, the operator gains authorization to utilize the services of the selected payment partner to check the creditworthiness of the applicant.
4) Upon registration, the applicant shall receive a personal identification number (PIN) which they may use to log into the mobile app, online customer account and rental terminals in the Kolesce system.
5) Approval of the application shall result in the issuing of an activation notice. This notification may occur orally, in written form, via telephone, email or SMS or at a rental terminal.
6) If the user wants to rent bikes in other nextbike systems (not part of the KOLESCE system), they enter a contract with a different operator in accordance to the terms and conditions of other systems. The KOLESCE operator is not liable to the users in any shape or form in regard to the use of such systems. The user provides his/her explicit agreement to the general terms and conditions of other operators and the acceptance of their regional price differences before using any other systems.
7) The fee that the user pays upon registering for the system using a smartphone, online, terminal or in person at the sales locations is 1 EUR (or according to the current price list), which will be added to the user account balance and can be used for rental costs in the future. The fee that the user pays upon registering for the system by calling the call center is 3 EUR (or according to the current price list), which will be added to the user account balance and can be used for rental costs in the future. Dependent upon the choice of rates, the service provider is authorized to charge periodic rental fees.
8) The customer is obliged to inform the service provider immediately of any changes to their personal information which occur after the registration is successfully completed as long as the rental contract is still valid. This includes any information that is required for registration as well as any payment related information.
9) The user can order a customer card for the bike sharing system online or at the sales location and pay a 2 EUR fee (according to the current price list) and in accordance with the instructions on www.kolesce.si. If the user loses his/her customer card, he/she should immediately notify the customer call center or send a demand to deactivate his/her user card to the service provider's email address. Deactivating the card does not automatically deactivate the associated user account.
III. Terms and conditions for using the bikes in the KOLESCE system
1) The rental bikes may not be used:
a) by persons who are younger than 14 let (in accordance with article 1, chapter II of the general terms and conditions),
b) to carry other persons in particular children,
c) for travel outside of the Savinjska region municipalities,
d) for hiring to third parties,
e) by individuals under the influence of alcohol, drugs and other illegal substances (zero tolerance for alcohol, illegal substances and other psychoactive substances)),
f) In unfavorable weather conditions (e.g. strong wind, rain, stormy weather) or any weather conditions that are unfavorable to bike usage, since the driver may experience such weather conditions to a greater extent in relation to a normal bike because the back wheel of the bike is covered.
2) The user is obliged to obey traffic laws and other legislation.
3) Freehand (“no-hands”) operation of the bike is not allowed at any time.
4) It is forbidden to use the bike basket in an improper manner and/or overload it (maximum allowable load: 5 kg). The customer is obliged to ensure that all transported goods and items are properly fastened and secured at all times.
5) Unauthorized modifications or alterations to the rental bike are not allowed.
6) Should unauthorized or improper use of the rental bike be determined, the operator is authorized to terminate the contractual relationship and block the user from further rentals and usage of the bikes.
7) Following the successful return of the rental bike, if the user wishes to reuse the returned bike he/she shall be required to initiate a new rental process.
8) The user is not allowed to change the provided lock code or to provide it to third parties.
9) The user is explicitly forbidden from handing over (for free or against payment) the bike to a third party.
IV. Bike rental limitations
Unless otherwise agreed, the user can rent only one bike using a single user account.
V. Duration of Rental
1) The chargeable rental period of a bike begins when the service provider provides the code for the integrated bike lock to the user.
2) The user has to inform the operator of the end of the rental period in accordance with the provisions in chapter VIII. Upon provision of this information, the chargeable rental of the bike that will be recorded in the user account will end. The official end of the rental period shall be marked with the receipt of information by the user from the service provider or the rental terminal. The user must immediately inform customer service about any problems.
3) The maximum time of continuous bike rental is 24 hours.
VI. The conditions and the instructions for bike rental
1) The user can rent a bike using a terminal, mobile app, phone call, user card or personally at a sales location as long as their user account is active.
2) The user has to make her-/himself familiar with the condition and the appropriate use of the rental bike before rental.
3) The user is in addition obliged to check before use that the bike is in a roadworthy and safe condition (e.g. tires, brakes, lights etc.). Should the user determine technical defects or deficiencies at the beginning of, or at any point during, the rental period, he/she has to notify the customer call center, end the rental and immediately stop using the bike . If there is a technical defect or deficiency after rental but before the user uses the bike, the rental will be canceled by the operator.
4) Defects such as tire damage, rim defects or gear shift failures must also be reported immediately. If the bike is found without its lock, the user is obliged to call customer service.
VII. Parking of the Rental Bikes
1) The bike must be parked in plain sight. The user is obliged to follow road traffic regulations when parking. Furthermore, he/she must ensure that the bike does not hinder road safety, that other vehicles and/or traffic is not obstructed and that no damage is done to third parties or their property. The integrated lock is to be used every time that the bike is parked.
2) In particular, it is not allowed to park rental bikes permanently or temporary
a) at traffic lights
b) at parking ticket machines or parking meters
c) at traffic signs
d) on walkways which are thereby reduced to a width of less than 1.50 meters
e) in front of, in or near emergency exits and fire department service zones
f) where the bike covers local advertisements
g) to lock the bike at fences of private or public buildings
h) on train and bus platforms
i) on public bike racks
j) in buildings, backyards/ courtyards or within any type of vehicles at any time.
k) on guiding plates for the blind
l) at or in front of post boxes
m) in front of doors or gates or in their swivel range
n) in or in front of driveways
3) The rental bike must be locked properly when not in use.
4) The user shall not be allowed to park the bikes permanently in parks /green spaces or on private property. The user shall be allowed to park the bikes temporarily on private property only once allowed to do so by any person/s having the authority to grant such permission
5) Failure to comply with these terms will result in the charging of removal fees, unless the customer is able to show that the actual expense incurred was lower in accordance with the current price list available online at www.kolesce.si. Additionally, the renting user shall be responsible for payment of any official fines and/or claims on the part of any third parties incurred as a result of non-compliance with these general terms and conditions or legal regulations.
VIII. Returning the rental bikes
1) The returning of rental bikes outside the defined area of usage is not permitted. They can only be returned to official Kolesce system terminals which are published online (or in the mobile application).
2) The user must always place the rented bike into racks at the official Kolesce system stand by inserting regular bikes into designated racks and inserting e-bikes into e-bike racks. The user must push the bike into the rack until he/she hears a sound effect and additionally lock the bike with the integrated lock using the code that he/she received when renting out the bike.
3) If there are no free racks at the official Kolesce system terminal, the user can return the bike by using the integrated lock to lock it to another bike in the system or to the stand and logging out of the system.
4) The user must remember the location where he/she returned the bike for at least 48 hours after returning the bike. This is required because of possible inquiries by the service provider. The user must be able to provide this information to the service provider upon request for a period of 48 hours following the rental period.
5) If the service provider cannot find the bike at the location where the user logged out/returned the bike, the service operator will charge a failure to return fee of 30 EUR.
6) The cost of exceeding the maximum rental period for a bike is 100 EUR per day.
IX. The responsibility of the operator/service provider
1) Users must immediately notify the service provider if they notice any material defects on the bike during the rental. The operator is not liable for damages to objects which have been transported during a rental either through the use of the bike basket or the cellphone holder. The operator will not be liable in cases of improper and/or unauthorized use of the bike in accordance with the provisions in chapter III.
X. The responsibility of the user
1) The user is solely responsible for any risks during the use of the system. The user takes full responsibility for damages caused by him/herself to the operator or third parties. The user is solely responsible for any liability claims resulting from actions or events occurring during the rental period or as a result thereof.
2) The user is obliged to use the system with appropriate caution, prudence and due care as well as in accordance with the general terms and conditions.
3) The user controls the rented bike and is obliged to use it in such a way that prevents it from being damaged, destroyed or lost.
4) If the user damages the bike or the bike is stolen because of the user’s negligence, the user is liable for the costs for material and labor or recovery of stolen bikes to an amount up to but not exceeding 150.00 EUR for a regular bike and 600.00 EUR for an e-bike. The limitation of liability above will not be applied of the user damages the bike on purpose or the damages are a result of gross negligence. In such cases, the operator will demand the reimbursement of all incurred expenses and damages. The user shall be made liable for all costs and damages incurred to the operator due to non-compliance with obligations under these terms and conditions.
5) The user will be informed immediately in case of any damage. The user is not liable for damages reported after 48 hours following the rental period have passed.
6) If the bike is stolen during the rental period, the user must immediately report the theft to the service provider.
XI. User obligations in case of accident
The customer is obliged to immediately inform the service provider in case of an accident. In cases of accidents involving not only the user, but also third-party property or other persons, the user is also obliged to immediately report the incident to the police. Failure to do so on the part of the user shall result in the user being liable for any and all damages incurred.
XII. Confidentiality of user information
1) The user is responsible for preventing unauthorized use of the user data by third parties. This applies, in particular, to their personalized PIN/password.
2) The user may change the personal data anytime and as often as he/she wants.
3) Should the user have reason to believe that his/her user data has been compromised or misused, they are to inform the service provider of this fact immediately.
4) The user may deactivate their customer account either online at www.kolesce.si or by means of written notification sent to address in the contact information of the service provider, available in chapter I of these general terms and conditions.
XIII. Misuse and Exclusion
1) The service provider is entitled, in cases of due reason and in particular in cases of misuse, to cancel the awarded user rights, which means that the user account will be deactivated and the user will not be able to user the services until he/she pays the outstanding debt.
2) The limitation of liability in article 2, chapter X, will not be applied if the user allows the misuse of his/her user data on purpose or due to gross negligence.
3) Any misuse of the card will be sanctioned by confiscating the card and deactivating the user account, which means that the user will no longer be able to use the system in the current year.
XIV. Fees, Prices and Calculations
1) Calculation of all fees and services by the operator will be conducted on the basis of the price list that is valid at the beginning of each individual use of the bike. The current price list is available at www.kolesce.si. By accepting the general terms and conditions the user accepts the responsibility for paying all the incurred fees according to the price list.
2) The yearly rate (tariff) is valid for 12 months after registering into our system and paying the yearly rental. The validity of the yearly rental is automatically extended by one year, unless the user cancels the tariff by writing or sending an e-mail to the address of the service provider at least 4 weeks prior to expiration.
XV. Payments
2) Should it be impossible to process a direct debit due to insufficient funds in the customer’s account due to customers fault or for other reasons for which the customer is responsible, the operator will charge the customer with additional expenses incurred in accordance with the current price list published at www.kolesce.si unless the user is able to show that the actual expense incurred was lower. In individual cases and insofar as the user is unable to show that the expense was indeed lower, the claims made by the operator may amount to but not exceed the actual expenses incurred.
3) If the user's payment is late, he/she is charged legal interest. Reminder fees in accordance with additional administrative effort and expense incurred may also be charged to the user.
4) If the payment is delayed for at least two months or is more than 50 EUR, the operator can immediately deactivate the user account, until the user meets his/her obligations.
5) Payment methods:
· online, using mobile applications or terminals with a credit card or thought PayPal
· at the sales location of the service provider or the operator (the sales location list is available on the website) using cash or direct debit cards.
XVI. Billing, Rental Lists, Controlling
1) The service provider will issue an invoice according to the current price list, available at www.kolesce.si. The finalized rental processes (including costs and time periods) may be viewed by the customer in their user account or profile at www.kolesce.si as well as in the mobile app. This listing of all completed rental processes does not include items which are extraordinary and cannot be included by the automated system (such as fees due to non-compliance with these terms and conditions and/or service fees).
2) The user is charged automatically when the user selects whether he/she wants to pay the annual rate or pay for a single ride. The service provider reserves the right to demand payment by customers either per telephone or in written form.
3) If the users want to issue a complaint to the charged fees, they must submit said complaint in writing within 30 days of receiving the invoice.
XVII. Termination of the contract
1) Both parties may terminate the contract at any time. This article does not affect the right to pursue extraordinary termination of the contract as stated in these general terms and conditions.
2) The user may deactivate their customer account either online at www.kolesce.si or by sending a written notice to the service provider at the address that is stated in chapter I of these general terms and conditions or by sending an email to the address: bikes@nomago.si.
3) Special rates (e.g. Annual rate) are linked to specific contractual periods. The conditions for termination are available in paragraph 2, article XIV .
XVIII. Personal data protection
By accepting the general terms and conditions the user also accepts:
1) The operator (and the contractual service provider) collects, stores and uses personal data of the users, where it is necessary to fulfill its contractual obligations or the realization of the contract between the user and operator or to fulfill any other legal duty. The operator acts as the personal data controller.
2) For the purpose of payment, the user’s payment data will be transferred to contractual payment processors who consist of the service provider and any subcontractors that process payments and provide accounting services for the rental fees. Following the registration process, this data will no longer be visible to employees of the operator or service provider.
3) If the user uses the global nextbike system as described in paragraph 5 of article II of these general terms and conditions, he/she enters a contract with a different operator that acts as a data controller. The user therefore agrees that this data controller will process user data in accordance to their own general terms and conditions and/or privacy policies.
4) Further information regarding the use, administration and processing of personal information may be viewed in our Privacy Policy, available online at www.kolesce.si.
XIX. Conflict resolution
These general terms and conditions will be governed by the laws of the Republic of Slovenia. The operator and user will endeavor to amicably settle any conflicts about the execution and consequences of these general terms and conditions. If the conflict cannot be resolved amicably, the operator and the user will resort to mediation and other alternative conflict resolution methods. If this does not prove successful, the conflicts will be resolved in a court of law.
XX. Final provisions
These general terms and conditions are valid from September 13th 2018. The current terms and conditions are posted at www.kolesce.si. Any change will be visible at the terminal, on the website or mobile renting app and will be sent by email to all users.